Frequently Asked Questions

Everything you need to know about your ZIZO experience.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our website or the carrier's portal to see real-time updates on your delivery.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and in new condition. Please contact our support team to initiate a Return Merchandise Authorization (RMA).

Do ZIZO cases come with a warranty?

Yes, we stand behind our products. Most ZIZO cases include a limited lifetime warranty that covers manufacturing defects. Please register your product on our site within 30 days of purchase to activate it.

Are your screen protectors compatible with all cases?

Our tempered glass screen protectors are designed to be 'case-friendly,' meaning they leave a small gap around the edges to ensure compatibility with ZIZO cases and most third-party brands.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you ship internationally?

Yes, ZIZO Wireless ships to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.